Seattle University students – Thank you for letting me share Human Centered Design (HCD) with you (my slides can be seen here).  If you'd like to further explore HCD, the following resources are great places to start. Additionally, if you have further questions don't hesitate to reach out.


  • Designing Public Services – This guide was created by Nesta and IDEO and is a great introduction to the tools of design as they relate to 3rd sector programming. Print this out and study it, you won't regret it.
  • - Design Kit is an online resource for all things HCD, produced by IDEO. On this site, you can find resources including training videos, case studies, and a seven-week online course to help you develop HCD mindsets and skillsets.
  • Stanford d.School - Stanford d.School was founded in the Engineering School at Stanford to equip the next generation of innovators with design-centric skills to solve some of the most challenging issues our society. They are a great resource for learning HCD and design-thinking methods.
  • Epic People - Epic is the leading online facilitator of knowledge sharing  and resources when it comes to qualitative ethnographic research. Search "government" and all kinds of great stuff will come up.


Case Studies & Miscellaneous 

Further resources on design can be found in my design thinking resource guide.